Privacy Policy | Daily Book

This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure and transfer of your information by Candour Retail LLP or any of its affiliate(s) (“we” or “us” or “our”), which operates the website https://dailybook.in/ ("Site"), “DailyBook web” (the “website”) similar platforms and other services including but not limited to recording credit/payment, communicating dues/balances via the site or otherwise (collectively the "Daily Book App Service"). This Policy forms part and parcel of the Terms of Use for the Daily Book Services. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use. Users (as defined hereinafter) are requested to read this Policy in conjunction with the Terms of Use.

The Site (i) provides an online digital ledger book / record book wherein the Users, can record their ledger entries with their respective customers Please note that ‘Services’ would include any other future services we may provide or propose to provide.

As we update, improve and expand the Daily Book App Service, this Policy may change, so please refer back to it periodically. By accessing the Site, App or otherwise using the Daily Book App Services, you consent to the collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

We respect the privacy of the users of the Daily Book App Services (“Users” or “you”) and are committed to reasonably protect it in all respects. The information about the User as collected by us is: (a) information supplied by Users and (b) information automatically tracked while using a mobile device having Daily Book App Services enabled (collectively referred to as “Information”). By using Daily Book App Services, you agree to this Policy. If you do not agree with any term in this Policy, please do not use / avail of the Daily Book App Services.

Information supplied by users

To avail certain Services on the Daily Book App, Users are required to provide certain personal information for the registration process which may include:

• Name, age, gender, user’s photo, image, phone number, user id, payment info, address, contacts, and location.
• We collect user credit score with the consent from the user.
• We allow user's to text messages including the email subject line, sender, recipients, and the content of the email.
• App interactions where information about how the user interacts with the app. For example, the number of times they visit a page or sessions they tap on.
• Information about how a user interacts with the app. For example, the number of time they visit a page or sections they tap on.
• Installed apps - the information about the apps installed on the user’s device.
• Device or other IDs - Identifiers that relate to an individual device, browser or app.
• Crash and Diagnosis - We collect crash log data from your app and the Information about the performance of your app for any technical diagnosis.
• UGC - Any other user-generated content not listed here, or in any other section.
• PAN card number, KYC related information such as videos or other online/ offline verification documents. Aadhaar information including Aadhaar number or Virtual ID for the purposes of e-KYC authentication with the Unique Identification Authority of India (UIDAI).
• We collect information if you post a comment on our Platforms, websites or ask us a question through phone or email. We use tracking tools like Google Analytics, Google
• Webmaster, browser cookies and web beacons for collecting information about your usage of our Platform.
• We use information to respond to your requests or questions. We might use your information to confirm your order or purchase or specification for your typical need(s).
• We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
• We use information to look at Platform trends and customer interests. We may use your information to make our Platforms and products better. We may combine information we get from you with information about you we get from third parties.
• We use information for security purposes. We may use information to protect our company, our customers, or our Services.
• We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products.

Information automatically tracked while using the App or Site

• Credit/Payment Records: We store all your credit/payment records in a cloud-based environment using the services of third party infrastructure service providers.
• Customer Information: We store the contact information of your customers. We also keep a log of all the credit/payment related communication to the customers.
• Demographic and Related Information: We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the User behavior on Site.
• Log File Information: Our Servers automatically collect limited Information about your device's connection to the internet, including your IP address, when you visit our Site. We automatically receive and log Information from the App and/or your browser including but not limited to IP address, your device or computer's name, and your operating system, We may also collect log Information from your device, including but not limited to your location, IP address, your device's name, your device operating system, browser type and version, CPU speed, and connection speed etc.
• Cookies: To improve the responsiveness of the Site for our Users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User's individual interests using the identified computer. By continuing to visit the App/Site, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this Policy. If you prefer not to receive cookies or web beacons, then you should stop using Services, or consult your browsing and third party cookie settings. We use cookies and other technologies for analyzing and optimizing our websites as well as for marketing purposes. Our partners may also assign their own cookies to your browser, a process that we do not control.

Accessing and updating personal information

When Users use the Site (or any of its sub sites) / App, we make good faith efforts to provide Users, as and when requested by Users, with access to their Information and shall further ensure that any personal information or sensitive personal data or other Information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal Information or sensitive personal data or Information to be retained by law or for legitimate business purposes. We ask individual Users to identify themselves and the Information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning Information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide Information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your Information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

Link to third-party SDK

The App has a link to a registered third party SDK which collects data on our behalf and data is stored to a secured server to perform a credit risk assessment. We ensure that our third-party service provider takes extensive security measures in order to protect your personal information against loss, misuse or alteration of the data. Our third-party service provider employs separation of environments and segregation of duties and has strict role-based access control on a documented, authorized, need- to-use basis. The stored data is protected and stored by application-level encryption. They enforce key management services to limit access to data. Furthermore, our registered third party service provider provides hosting security – they use industry- leading anti-virus, anti-malware, intrusion prevention systems, intrusion detection systems, file integrity monitoring, and application control solutions.

Questions/Grievance Redressal

In the event you have any grievance relating to the processing of Information provided by you, you may contact our Grievance Officer at feedback@dailybook.in or write to us at the following address:

DailyBook Office
Office No. 336, Third Floor, Iscon Mall,
150 Feet Ring Road, Rajkot-360005,
Gujarat, India,

Disclaimer

In case any personal information is shared by you with us, which is not requested by us during registration, (whether mandatory or optional), we will not be liable for any information security breach or disclosure in relation to such information. If you have any questions regarding this Policy or the protection of your personal information, please contact our data protection officer/grievance officer.